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Welcome to Hovn!

Choose Your Hovn Plan

Start Guide 📍

• Step 1: Connect
• Step 2: Create a Course
• Step 3: Go-Live

Locations

• Add a Location
• Arrival Instructions
• Discoverable Locations

Course Playbooks

• AHA Blended Course
• ARC Blended Course

r.25 Red Cross Update

2025 ❤️ AHA Guidelines Update

• Course & Cert Update
• Materials Update
• Instructor Updates

Materials

• Material Policies

Courses

• Create a Course Offering
• Troubleshooting/FAQ

Sessions

• Create a Session
• Create a Client Session
• Repeating Sessions

Instructors & Teams

• Set Up Record Submission
• Instructor Quick Start Guide
• Invite Instructors
• Roles & Permissions
• Submit Records & Rosters
• Upgrade to Service Provider

Certifications & Compliance

• Connect to AHA
• Connect to American Red Cross
• Connect to HSI (Beta)

Website Integration

• Service Provider URL
• Connect Your Site to Hovn
• Deep Links
• Example Sites

Support

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Overview

AddALocationBase.mp4

Every location is anchored to Google Maps. Adding a location ensures students see the correct address, and Hovn automatically builds city-level pages that boost visibility.

Steps

1. In the sidebar, click Locations → Add Location.
2. Enter the street address → Hovn autocompletes with Google Maps.
3. Add a Label (e.g., “Main Training Center” or “Downtown YMCA”).
4. Add Arrival Instructions (parking, building entry, what to bring).
5. Decide if the location should be Discoverable:
   • ON = shows on city/state rollups.
   • OFF = only visible when tied to a session.
6. (Optional) Assign the location to a specific client for private/onsite sessions.
7. Click Save.

Student Experience

• On your site, students see city-level pages (e.g. “Charlotte, NC”).
• When they are browsing sessions, they see the exact address.
• Arrival instructions also show in their confirmation email and portal.

Best Practices

• Add all addresses you use, even if not frequent.
• Keep location labels specific.
• Add arrival instructions for parking, classroom, or check-in information.